Credit and Debit Cards:
We accept Visa, MasterCard, American Express, Discover, Diners Club, and China UnionPay. Your card details will be securely processed, ensuring the privacy and integrity of your transaction.
Digital Wallets:
For a faster and secure checkout process, you can use Apple Pay or Google Pay. These options allow you to make purchases using the credentials stored in your digital wallet, offering both convenience and security.
IDEAL:
If you prefer using direct bank transfers, you can use iDEAL, which facilitates secure online payments directly between bank accounts in select countries.
Buy Now, Pay Later:
For more flexibility, we offer Klarna as a payment option. With Klarna, you have the option to pay for your purchase at a later date or through installment payments, subject to their terms and conditions.
Stripe Link:
Use Stripe Link for a fast and secure checkout. Receive a payment link via email or SMS, and pay without entering your details on our site. Simple, secure, and streamlined for your convenience.
At Latitude, your security is our top priority. All payment information is encrypted and securely processed without any access to your payment details by our team. Choose the payment method that best suits your needs, and embark on your next adventure with Latitude.
Data Collection
When you interact with Latitude’s website and services, we collect personal data in two ways:
-Directly from you: When you sign up for our newsletter, create an account, place an order, contact us for support, or participate in our promotions.
-Automatically as you navigate through the site: Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
Types of Data Collected
The personal data we collect might include:Contact information (such as name, email address, and telephone number)Billing and shipping information (for order fulfillment)Preferences and interests (to tailor our offerings and website experience)Interaction data (from visiting our website, using our services, or interacting with us on social media)
Use of Your Data
We use your personal data to:Process and fulfill your ordersCommunicate with you about your account or transactionsSend you information about our products, services, and promotionsImprove and personalize your experience with our websiteConduct research and analysis to enhance our offerings.
Data Protection
Latitude is committed to protecting your personal data. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Sharing of Personal Data
We do not sell, rent, or otherwise share your personal data with third parties for their marketing purposes without your explicit consent. We may share your data with service providers who perform services on our behalf, such as fulfilling orders, delivering packages, and providing customer service, under confidentiality agreements.
Your Rights
You have the right to access, correct, or delete your personal data held by Latitude. You can also object to the processing of your personal data, request the restriction of processing of your personal data, or request portability of your personal data. If we have collected and processed your personal data with your consent, you can withdraw your consent at any time.
Updates to Our Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Us
If you have any questions or concerns about our Privacy Policy or the data practices of Latitude, please contact us at: info@zerozerolatitude.com
You can contact our customer support team either by email at info@zerozerolatitude.com or by phone at +31684646648. We're here to assist you with any questions or concerns you may have.
Cookies are small text files downloaded to your device as you browse our website, allowing a web server to recognize your visit. We use cookies to enhance your experience for various purposes:
Personalization:
To remember items in your shopping bag and personalize your browsing.
Analytics:
To gather web analytics, helping us understand and improve visitor interactions.
First-Party Analytics:
For basic insights, such as visitor numbers on our site.
Third-Party Analytics:
To integrate with tools like Google Analytics, enhancing our website and tailoring advertising to your interests.
By using our website, you agree to our use of cookies to make your visit more enjoyable and tailored to you.
GOTS
All our organic wovens + knits from India are GOTS certified. GOTS certifications ensure that every stage of the supply chain is checked &certified by GOTS from raw material farmer to weaving, dyeing, printing & finishing mills.GOTS fabrics are only dyed or printed with GOTS chemical low impact dyes. The inks are water based and complete biodegradable.
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FAIRTRADE
All the cotton is Fairtrade Certified by FLO Cert and sourced from Fairtrade Producers.
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CHETNA ORGANIC
To show commitment to ethical trade practices the organic cotton is sourced from the supply chain with Rajlakshmi initiated CorporateFarmer Partnership which gives 10% equity to small holder organic cotton growing farmer via Chetna Organic Farmers Association. COFAis FairTrade certified by FLO Cert and the project is supported by Solidaridad which aims to improve the poor through value addition andownership in global supply chain.
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ORGANIC COTTON
Our organic cotton is grown without synthetic chemicals and are dyed with GOTS chemical low-impact dyes. Through rainfed organiccotton farming represent a significantly smaller environmental footprint, but it comes more to produce. But the benefits againstconventional cotton are vast. It gains large benefits on humanity and our eco system such as massive saving of our precious water, nopollution of environment through toxic exposure, ensuring healthier working environmental for the farmers and mill workers and providinga healthier, higher quality product without skin-irritation for the end-user. In this way we are taking care of our makers and weavers.Origin raw material from the rainfed regions of Maharashtra, Odisha and Andrha Pradesh, India.Spun & weaving in Kolkata, India.
After placing your order, your package will be available for pickup at your selected pickup point within 48 hours. You'll receive a notification once your order is ready for collection. If you have any further questions about the status of your order, feel free to reach out to our customer support team.
We offer an innovative delivery method where you can pick up your order at various designated pickup points in Amsterdam. This eco-friendly approach reduces emissions and offers convenience to our customers. Simply select your preferred pickup point during checkout, and your order will be ready for collection within 48 hours. If you have any questions or need assistance selecting a pickup point, our customer support team is here to help.
You can track your order through our Connect and Collect service. Once your purchase is ready for pickup at your selected location, you'll receive an email notification informing you that your package is available for collection.
Unfortunately, we do not accept returns for items that have been worn or washed. However, if you encounter any issues with your order, please contact our customer support team, and we'll do our best to assist you
Our return policy allows you to return your item to the pickup point within one month of purchase. Please ensure that the item is unworn, unwashed, and with its original tags attached. Our team will inspect the item upon return to ensure it meets these criteria before processing your refund.
Yes, you can change or cancel your order within 24 hours of purchase. Just reach out to our customer service team with your order details, and we'll take care of the rest!
